Privacy Policy

This Privacy Policy explains how Chisel & Co (also written Chisel&Co or Chiselandco, “we,” “us,” or “our”) collects, uses, and shares information when you visit chiselandco.com, contact us through a form on our website, or submit your details through an advertising lead form, including LinkedIn Instant Forms (Lead Gen Forms).

Website visitors

When you browse our website, we and our service providers may automatically collect limited technical information, such as pages viewed, referring pages, approximate location derived from your IP address, browser and device type, and the date and time of your visit.

Contact, review, and quote forms

When you contact us, request a website review, or ask for an estimate, we collect the information you choose to provide. This typically includes your name, email address, company name, website URL, and any details you include in your message.

LinkedIn Instant Forms and other advertising lead forms

If you submit a LinkedIn Instant Form (Lead Gen Form) or a similar lead form on another advertising platform, we receive the information you submit through that form. For our LinkedIn lead forms, this includes your name, email address, company, and website URL. Some fields may be pre-filled by the platform from your profile; you can review and edit them before submitting. The advertising platform's own privacy policy governs how it handles your information on its service.

We use the information we collect to:

• Respond to your inquiries and communicate with you about your request.
• Prepare and deliver written website reviews, estimates, and proposals you ask for.
• Operate, maintain, and improve our website and services.
• Measure the performance of our advertising, including lead form campaigns, and understand which campaigns are useful to visitors.
• Protect our website and business, and comply with applicable legal obligations.

We do not sell your personal information. We share information only as described below:

• Service providers. We use trusted vendors to help us run our business, such as website hosting, analytics, email, and customer relationship tools. They may process information on our behalf only to provide those services.
• Advertising platforms. When you interact with our ads or lead forms on platforms such as LinkedIn, that platform processes information under its own terms and privacy policy and may provide us with reporting about campaign performance.
• Legal requirements. We may disclose information if required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect the rights, property, or safety of Chisel & Co, our clients, or others.
• Business changes. If our business is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

Our website uses privacy-focused analytics provided by our hosting provider, Vercel, to understand aggregate traffic and page performance. This analytics service is designed to measure visits without using third-party advertising cookies.

Advertising platforms we work with, such as LinkedIn, may use cookies, pixels, or similar technologies on their own services, or on our website where enabled, to measure ad performance and conversions. You can control cookies through your browser settings and manage ad preferences directly in your LinkedIn account and other platform settings.

We keep personal information only as long as reasonably necessary for the purposes described in this policy, such as responding to your inquiry, maintaining records of our business relationship, and meeting legal, accounting, or reporting requirements. When information is no longer needed, we delete it or de-identify it.

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct or update inaccurate information.
• Ask us to delete your personal information.
• Opt out of marketing emails at any time by using the unsubscribe link or contacting us.
• Object to or restrict certain processing of your information.

To make a request, email us at the address below. We may need to verify your identity before responding, and we will respond within the time required by applicable law.

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.

If you have questions about this Privacy Policy or want to exercise your rights, contact Chisel & Co at hello@chiselandco.com.